Domande frequenti

1. What products do you offer?

We offer a curated collection of high-end designer fashion, including luxury bags, clothing, shoes, watches, and accessories from the world’s most renowned brands. Every piece is hand-selected for quality, craftsmanship, and timeless style.

2. How long does shipping take?

All orders are processed within 1–3 business days.
Estimated delivery time is 5–10 business days, depending on your location.
We ship via EMS, DHL, UPS, and FedEx, with full tracking and insurance for every parcel.

3. Are your products authentic?

We are committed to offering only premium-grade designer products that meet the highest quality standards. Each item is carefully inspected by our team to ensure accuracy in materials, detailing, and craftsmanship.

4. What is your return or exchange policy?

We accept returns or exchanges within 7 days of delivery, provided that the item is unused, unworn, and in its original packaging.
To request a return, please contact our customer service team via email with your order number and reason for return.

5. What payment methods do you accept?

We accept major credit cards, debit cards, and secure online payment gateways.
All transactions are encrypted to ensure your information remains private and protected.

6. Do I have to pay customs duties or import taxes?

Customs and import duties may apply depending on your country’s regulations.
Any applicable fees are the responsibility of the customer. We recommend checking your local customs office for more details before ordering.

7. Do you offer other products not listed on the website?

Yes. In addition to the items featured on our website, we also offer a wider selection of luxury products that may not yet be displayed online.
If you’re looking for a specific designer piece, limited-edition item, or special collection, our team will be happy to assist.

8. How often do you restock sold-out items?

Restocks depend on availability and seasonal collections.
If an item you love is sold out, please subscribe to our newsletter or click “Notify Me” on the product page to receive updates once it’s back in stock.

9. Do you offer international shipping?

Yes, we proudly offer worldwide express shipping.
Most orders ship within 1-3 business days after payment.

10. Do you offer wholesale or bulk orders?

Yes. We collaborate with boutiques and retailers worldwide.
If you’re a shop owner or distributor, please contact us
for further details on partnership opportunities and bulk pricing.